Typically, Car2Go works great. Quick, easy, and convenient. On occasion, I have tapped an icon to reserve a car and gotten to the vehicle to find that it is out of service. A few other times, the app hasnt worked to unlock the vehicle. Customer service has been available to help, but its taken a while to get the issue resolved and I was standing in the dark and late to where I needed to be. This is rare, but has happened. So its 4 stars for me.
DelovelyD about Free2move | Car Share & Rental