Not worth the risk if you need to be somewhere

I have used car2go 3 times. 2 times it didnt work and the 4th attempt also failed.

If you park anywhere near the boundary where car2go lets you end a ride, ending a ride fails since car2gos signals incorrectly think youre in the wrong location. I wasted 30 min and had to cancel an appt because of this. Customer service was nice but the hassle was not worth the time or money.

This same thing happened to me a second time.

The last time I tried to unlock my reserved car and the connection kept failing. The customer service rep said you MUST UPDATE YOUR APP EVERY WEEK FOE CAR2go TO WORK?! I dont have time to do that. How about you guys make an app that works without needing weekly updates and fix your geoboundaries so that people can actually use the service as it was intended.

I ended up taking an Uber Pool each time and was using a version of Uber I downloaded 2 months ago and it worked just fine, and also saved the day.

Chicadxb about Free2move | Car Share & Rental, v2.50.0